FAQs Page


  • How can I order?

You simply click on the “Add to Cart” button after choosing the products you want, and then when you’re done, you click on the “Cart” icon in the upper right of the screen. After that, you click on the “Checkout” and fill in your details to finalize the order

  • Are my payments secure?

Yes, 100% secure
– We accept credit card payments using one of the most trusted payment gateways, and the card’s information is never stored.
– We also use the services of the world leader in protecting websites (McAfee). So the website is secure at all times

  • Can I get a refund?

We will refund if you didn’t receive your item, or if you receive it damaged – just let us know within one week from the date you received your item. Otherwise Sorry We don’t accept refund.

  • How long does shipping take?

-99% of orders will be sent within a handling period of 1 to 3 business days
-To allow delivery worldwide, and very competitive prices, we can’t -unfortunately- provide super fast shipping. Delivery time is from 1 to 6 weeks, but orders often arrive faster than expected.
For the US, the usual delivery time is 2-5 weeks .
For the UK, Australia, and New Zealand, most European, and Asian countries, the usual delivery time is 2-5 weeks

  • Can I follow my order?

Yes, you can follow your order by entering your order number, in the page “Tracking”, and We’ll provide you with tracking no. once we ship your items.

  • Where can I find a discount code? 

We send out discount codes regularly to those who are subscribed to our email list. If you wish to subscribe, scroll to the bottom of the page and enter your email.

  • How do I receive multiple item order? 

If you order several products, each one will be sent in a separate package (in most cases).